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Terms and Conditions


bullet Refund Policy

Unfortunately all our sales are final. We don’t accept returns on any shipped medications. 

If however, your medications are damaged as a result of shipment, we will replace your order at no extra cost. 

If you have any questions or concerns regarding our policies please contact us

bullet Dispensing Policy

Go North Pharmacy only fills valid prescriptions written by healthcare providers licensed to prescribe medication(s) in Canada or the United States. We do not fill prescriptions that appear to be altered or tampered with in any way. We only dispense medications in the quantities that your doctor has prescribed. For example, if your prescription is written for a 30 day supply, we can only dispense that amount. To receive a 90 day supply, your doctor must write the prescription accordingly. We do not dispense any habit forming or narcotic pharmaceuticals, scheduled drugs or substances that are considered controlled in your country. Our focus is on providing chronic care medications that people must take to sustain or improve their life. We are able to dispense up to a three-month supply of your medication if needed. All quantities required must be requested at the time of order and be prescribed by your doctor.


bullet Shipping Policy

Shipping occurs once all necessary documentation has been completed and your order has been processed. This takes 2 – 3 business days. From the shipping date, please allow up to 21 days before receipt of your medication. 

Please unsure you provide accurate shipping information to prevent extra charges for misdirected packages and delayed receipt.

bullet Refills & Existing Clients

If a prescription that we have filled previously includes refills, they will be filled as they are due. You will be contacted by email and/or phone as your refill date approaches or you can contact us and request your refill. We will not bill or ship the refills unless we have received confirmation from you. 

It is not required by existing customers who wish to fill additional prescriptions to complete a medical history or provide legal forms again. Please retain and provide your customer number when requesting refills. order medication online

Please provide any changes to either your contact information or medical history as they occur

If you have any further questions, please contact us.